Reference

Terms That Govern Your Account on pka98

Your use of pka98 is subject to these terms. They cover how your account works, what we expect, and what you can expect from us — including how deposits through JazzCash, Easypaisa, and Raast are handled within your account wallet.

Account TermsPrivacy & DataPayment RulesAccess EligibilityContact Rights
pka98 Terms That Govern Your Account on pka98
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your account rights, a data request, or a dispute under these terms, our support team handles legal queries through the same channels as general account help. Queries about data retention or account closure get routed to the appropriate team and are responded to within the timeframe we've committed to in our privacy terms.

Live Chat Support Open live chat from your account dashboard. Legal queries are flagged and escalated to the right team. Available for account holders in eligible Pakistan regions.
Email Support Send your legal or data query to our support email. Include your registered account number so we can locate your records quickly and respond accurately.
Help Centre The Help Centre covers account terms, data rights, and wallet rules in detail. Search by topic or browse the legal and account sections directly.
HOW WE HANDLE YOUR DATA

Data, Cookies, and Account Security

We collect only what we need to run your account — login details, transaction records through JazzCash, Easypaisa, or Raast, and session data. Here is how we treat that data and what you can do with it.

Data Retention We keep your account and transaction records for as long as your account is active and for the period required by applicable law. You can request a copy of your data at any time through support.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.
Account Security Your account is protected by password and OTP verification on login. We never store your JazzCash or Easypaisa PIN — transactions are confirmed through your wallet app directly.
Request a Change To update personal details, request data deletion, or close your account, contact support by chat or email. Provide your account number and the specific request so we can process it correctly.

Common Legal Questions Answered

These are the questions we hear most often about account terms, data rights, and what these policies mean in practice.

These terms apply to anyone who opens an account on pka98 and accesses the platform from an eligible region where local law permits. Access outside eligible regions is not covered.

Yes. Contact support by chat or email with your account number and a data request. We'll send you a copy of the personal data we hold within the timeframe stated in our privacy terms.

Send a closure request to support with your registered account number. Any balance in your account wallet can be withdrawn to your JazzCash, Easypaisa, or Raast account before closure is processed.

We post updated terms on this page. If you continue using your account after the change date, that counts as acceptance. We recommend checking this page when you receive a terms update notice.

No. Deposits and withdrawals go through your wallet app. We record transaction amounts and references for your account history, but we never store your wallet PIN or app credentials.

Raise it with support via chat or email. Include your transaction reference number. We review disputes against the transaction record in your account wallet and respond in writing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.